WARRANTY & REGISTRATION

Warranty

Dyaco Canada Inc. stands behind our SOLE Fitness equipment by offering a lifetime warranty on the frames of all treadmills, ellipticals, cycles, and rowers, as well as treadmill motors. Other components and labour are backed by industry competitive warranties beginning on the date of purchase as determined by the original sales receipt.

Most SOLE Fitness products are suited for home use only, though some are intended for either home or light commercial use (TT8 treadmillE98 ellipticalLCB upright cycle and LCR recumbent cycle), in which case the applicable warranty will be honoured. Home use is defined as personal use within a private dwelling. Light commercial use denotes public use at a non-dues paying facility, such as a workout room in a hotel or apartment complex.

Dyaco Canada Inc.’s responsibilities include providing new or remanufactured parts (at our option) and technical support to our independent dealers and servicing organisations. In the absence of a dealer or service organisation, these warranties will be administered by Dyaco Canada Inc. directly to a consumer.

Detailed warranty information can be viewed under the Product Specs tab on individual product pages or can be found in the user manuals.

Registration

You may register your warranty with Dyaco Canada Inc. by completing and submitting our online warranty registration form below. Please note this warranty registration is only applicable to SOLE products purchased in Canada.



Contact Us

If you have any questions regarding our warranty policies, please contact:

Customer Assistance

Sales, Online Orders, and Dealer Inquiries

For customers and dealers looking for general information about SOLE Fitness Canada products.

Email sales
Call Toll Free: 1-888-707-1880, extension 246
Fax: 1-905-353-8968

Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at SOLE’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.

1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).

2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.

3. Confirm your payment plan with Affirm. SOLE will process and ship your order as usual.

4. Make monthly payments to Affirm while you enjoy your purchase.

Learn more.